Privacy Policy

Your privacy matters to us. SGSN Associates Pvt. Ltd. is committed to safeguarding the personal information you share with us through our website, https://sgsnassociates.com, and any related services, applications, or communication channels operated by us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website and services.

1. Information We Collect

Log Data

Whenever you visit our website, our servers may automatically record information sent by your browser. This information may include your Internet Protocol (IP) address, browser type, browser version, pages visited, date and time of access, referring website, session duration, and other technical information used for website administration and security.

Device Information

We may collect information about the device used to access our website. This may include device type, operating system, hardware model, unique device identifiers, language settings, network information, and location data where permitted by law.

Personal Information

Depending on your interaction with our website, we may collect personal information including:

• Name
• Email
• Date of birth
• Phone/mobile number
• Work address

2. Legal Bases for Processing

SGSN Associates processes personal information only when a valid legal basis exists. We may process your information when:

• It is necessary to provide requested services or fulfill contractual obligations.
• You have voluntarily provided consent for a specific purpose.
• Processing is required to comply with applicable legal or regulatory requirements.
• Processing is necessary to protect our legitimate business interests, including website security, service improvement, business development, fraud prevention, and customer support.

Where consent is the basis for processing, you may withdraw that consent at any time, subject to legal or contractual limitations. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to satisfy legal obligations.

3. Collection and Use of Information

We collect and use information for purposes including:

• Responding to inquiries and service requests.
• Delivering software development, web development, mobile application development, AI solutions, automation services, and digital marketing services.
• Managing customer relationships and support requests.
• Processing payments and financial transactions.
• Improving website functionality and user experience.
• Monitoring website performance and security.
• Conducting analytics, reporting, and business intelligence activities.
• Sending service updates, newsletters, and marketing communications where permitted.
• Managing advertising campaigns and remarketing activities.
• Complying with legal and regulatory obligations.
• Protecting our rights, property, and business interests.

Personal information will only be used in a manner consistent with the purposes for which it was collected.

4. Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• Third-party service providers to enable them to provide services on our behalf, including IT support providers, hosting and server providers, data storage providers, analytics services, advertising and marketing partners, maintenance and technical support providers, professional advisors, and payment processing providers.
• Our employees, contractors, affiliates, and related entities.
• Sponsors or partners involved in any promotional activities, events, or campaigns conducted by us.
• Credit agencies, courts, tribunals, regulatory bodies, and relevant authorities in cases involving unpaid services or outstanding obligations.
• Courts, regulatory authorities, law enforcement agencies, and government bodies where disclosure is required by law or necessary to establish, exercise, or defend our legal rights.
• Third parties, agents, and subcontractors who assist us in providing products, services, information, customer support, or marketing communications.
• Third-party organizations that assist in collecting, processing, managing, and analyzing data.

5. International Transfers of Personal Information

As SGSN Associates serves clients worldwide, personal information may be processed, stored, or transferred across different countries where our service providers, partners, or infrastructure providers operate.

When transferring personal information internationally, we take reasonable measures to ensure appropriate safeguards are implemented to protect the information and comply with applicable data protection regulations. By using our website and services, you acknowledge and consent to such international transfers where legally permitted.

6. Your Rights and Controlling Your Personal Information

7. Cookies

We use cookies and similar technologies to collect information about your interactions with our website. A cookie is a small data file stored on your device when you visit our site, allowing us to recognize your browser and understand how you use our website. This helps us enhance your browsing experience, remember your preferences, and provide content that is more relevant to your interests. For additional details, please review our Cookie Policy.

8. Business Transfers

In the event of a merger, acquisition, restructuring, investment transaction, or sale of business assets, personal information may be transferred as part of the business transaction. Any successor organization will be required to handle personal information in accordance with applicable privacy laws and this Privacy Policy.

9. Limits of Our Policy

Our website may contain links to third-party websites that are not owned or controlled by SGSN Associates Pvt. Ltd. And we do not manage or oversee any external websites; we are not responsible for their content, security practices, or privacy policies. We encourage users to review the privacy policies of any third-party websites they visit, as their practices may differ from ours.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, business practices, or service offerings. Updated versions will be published on this page with a revised effective date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy. For significant changes that materially affect how personal information is processed, we may provide additional notice where required by law.